Our Commitment to Washington County

To everyone in our community, everyone out there trying to make this a great place to live and work; if you have a challenge, need financing or just want financial advice, we’re here for you. Our team of local experts and advisors are ready to help you every step of the way, personally or for your business.

First United is ‘my bank for life’.

Our TeamContact Us
We're Renovating & Investing in Our Communities
We're available - by phone, email, chat, mobile and more!
For 120 Years, First United has been helping deliver solutions.

19405 Emerald Square

Hagerstown
(240) 850-2012

130 S Edgewood Drive

Hagerstown
(301) 791-3999

100 S. Main Street

Smithsburg
(301) 824-3838

1646 Wesel Boulevard

Hagerstown
(301) 790-2002

We’re In The Community

When we’re not helping customers fulfill their financial dreams, we’re in the community supporting local causes and getting involved. Whether it’s helping raise money for local charities, like Tabitha’s Table, supporting groups like the Boys & Girl’s Clubs of Washington County, or even having fun with our local Trunk or Treat event; our team loves helping the community.

We’re Making Significant Investments

As noted in the recent Washington County Economic Development Newsletter:

“First United has been making significant investments in their Washington County, MD presence. In just over twelve-months’ time, First United Bank and Trust has invested over $1.5 million into their four local branches. In November 2018 the bank completed construction of their newest location at 19405 Emerald Square, Suite 1000 in Hagerstown in order to better serve their customers in the North end of town. In 2019, First United Bank and Trust completely remodeled two local branches, one at 100 S Main St in Smithsburg, MD and the other located at 1646 Wesel Boulevard in Hagerstown, MD.

To cap off their remodeling efforts the bank will complete another remodel at their branch located at 130 S Edgewood Drive, Hagerstown, MD. Each office will provide a warm, welcoming, and modern experience for customers. Some new amenities for First United Bank and Trust customers are a new Discovery Center where customers can utilize touchscreens and tablets to self-serve their banking and beverage bars where customers can enjoy a cool drink or a hot cup of coffee while completing their transactions. The new branches look great and customers are already enjoying your new offices.”

Your dream. Our team.

When you partner with First United, you get a team of bankers who know this community well and understand what it takes to make things happen. Even more than that, we really want to help you achieve your dreams. This is our home too, and as a local, community bank, we look to help in any way that we can.
Share with us your challenges and your goals. We’ll work hard to understand where you are, where you want to go – and how to get you there. Since we’re local, we make decisions right here that serve you specifically. And we can move fast, too! Some might even call us the dream team of banking!

Meet Our Team

Jaime Shelton, First United Bank & Trust
Director of Deposit Growth

Jaime Shelton

Shannon Burker
Regional Retail Manager

Shannon Burker

Gretchen Hess
Community Office Manager

Gretchen Hess

Photo of Nakisha-Aviles-Broadnax
Regional Retail Manager

Nakisha Aviles – Broadnax

Photo of Rupal Bhatt
Community Office Manager

Rupal Bhatt

Tina Rowe
Community Office Manager

Tina Rowe

Photo of Kim Betson
Community Office Manager

Kimberly Betson

Kyla Perez
Community Office Manager

Kyla Perez

Nick Carrera
Community Office Manager

Nick Carrera

Photo of Jennifer lewis
Community Office Manager

Jennifer Lewis

Shane Simpson
Community Office Manager

Shane Simpson

Photo of Shane Small
Vice President, Senior Wealth Advisor - Team Lead

Shane Small

Photo of Charlie Startzman
Mortgage Relationship Manager

Charlie Startzman

Denise Greenbeck Hess
Deposit Services Relationship Manager

Denise Greenbeck Hess

Photo of Alan Mullendore
Vice President, Managing Director of Commercial Services

Alan Mullendore

Logan McKoy
Commercial Relationship Manager

Logan McKoy

Kevin Justice
Director of Commercial Services

Kevin (KJ) Justice

Photo of Scott Palmer
Vice President, Commercial Relationship Manager

Scott Palmer

Matt Hess
Commercial Relationship Manager

Matt Hess

Brett Butler
Commercial Relationship Manager

Brett Butler

Jaime Shelton, First United Bank & Trust

Director of Deposit Growth

Jaime Shelton

NMLS #699756

Shannon Burker

Regional Retail Manager

Shannon Burker

NMLS #770560

Gretchen Hess

Community Office Manager

Gretchen Hess

Photo of Nakisha-Aviles-Broadnax

Regional Retail Manager

Nakisha Aviles – Broadnax

NMLS #699754

Photo of Rupal Bhatt

Community Office Manager

Rupal Bhatt

Tina Rowe

Community Office Manager

Tina Rowe

Photo of Kim Betson

Community Office Manager

Kimberly Betson

Kyla Perez

Community Office Manager

Kyla Perez

Nick Carrera

Community Office Manager

Nick Carrera

Photo of Jennifer lewis

Community Office Manager

Jennifer Lewis

Shane Simpson

Community Office Manager

Shane Simpson

Photo of Shane Small

Vice President, Senior Wealth Advisor - Team Lead

Shane Small

View Bio Sheet

Photo of Charlie Startzman

Mortgage Relationship Manager

Charlie Startzman

Serving Washington County, MD & surrounding areas

Visit my site

NMLS #1798174

Denise Greenbeck Hess

Deposit Services Relationship Manager

Denise Greenbeck Hess

NMLS#864509

Photo of Alan Mullendore

Vice President, Managing Director of Commercial Services

Alan Mullendore

Logan McKoy

Commercial Relationship Manager

Logan McKoy

Kevin Justice

Director of Commercial Services

Kevin (KJ) Justice

Photo of Scott Palmer

Vice President, Commercial Relationship Manager

Scott Palmer

Matt Hess

Commercial Relationship Manager

Matt Hess

Brett Butler

Commercial Relationship Manager

Brett Butler


Contact Us

We want to hear from you! Please fill out the form below, and we'll respond to you as soon as possible.

  • This field is hidden when viewing the form
    This is a dynamic field via form value "f".
  • Please do not use email to send us communications containing confidential information or requiring our immediate attention. If you need to discuss information about your existing account give us a call at 1-888-692-2654, stop by one of our convenient locations or sign in to Online Banking to use our secure messaging service.
  • This field is for validation purposes and should be left unchanged.

Our Team of Experts Are Waiting to Hear From You!

Baughmans Lane

102 Baughmans Lane, 
Frederick, MD 21702

Bel Air

14300 Barton Blvd SW, 
Cumberland, MD 21502

Cannery

150 South East Street, Suite 101, 
Frederick, MD 21701

Center City

115 W Harrison St, 
Cumberland, MD 21502

Deep Creek Lake

38 Vacation Way, 
McHenry, MD 21541

Emerald Pointe

19405 Emerald Square, Suite 1000, 
Hagerstown, MD 21742

Friendsville

832 First Ave, 
Friendsville, MD 21531

Grantsville

157 Main St, 
Grantsville, MD 21536

Hagerstown

130 S Edgewood Dr, 
Hagerstown, MD 21740

My Bank Express

12894 Garrett Highway, 
Oakland, MD 21550

Myersville

209 Main St, 
Myersville, MD 21773

Oakland

19 S Second St, 
Oakland, MD 21550

Riverside

1990 Monocacy Blvd, 
Frederick, MD 21701

Smithsburg

100 S Main St, 
Smithsburg, MD 21783

Wesel Blvd

1646 Wesel Boulevard, 
Hagerstown, MD 21740

White Oaks

1501 Oldtown Rd, 
Cumberland, MD 21502

Bridgeport

320 Southview Drive, Suite 104, 
Bridgeport, WV 26330

Edwin Miller Blvd

1286 Edwin Miller Blvd, 
Martinsburg, WV 25404

Falling Waters

8919 Williamsport Pike, 
Falling Waters, WV 25419

Keyser

29 West Southern Drive, 
Keyser, WV 26726

Sabraton

1951 Hunters Way, 
Morgantown, WV 26505

South Berkeley

7736 Winchester Ave, 
Inwood, WV 25428

Star City

7 Chaplin Rd, 
Morgantown, WV 26501

Suncrest Towne Centre

651 Suncrest Towne Centre, 
Morgantown, WV 26505

Tri-Towns

51 Ashfield St, 
Piedmont, WV 26750

Arrowhead Market ATM

ATM ONLY
19746 Garrett Highway, 
McHenry, MD 21541

Midway Shopping Plaza ATM

ATM ONLY
458 Weber Road, 
Oakland, MD 21550

Westernport ATM

ATM ONLY
Route 135 and Main St., 
Westernport, MD 21562