My phone was Lost or Stolen!

While another person using your phone would need to also know your username and password to access your information, we encourage you to contact us to let us know that you have lost your phone. We can then disable your cell phone from mobile access to your accounts....

I made a mobile deposit to the wrong account?

If you accidentally deposited your check into the wrong account in your account list, once the deposit becomes available, you may transfer the funds using Internet banking, Mobile Banking, Text Banking, or in person at your local First United branch.

My mobile deposit check was rejected. Why?

There are several reasons we may reject a check. Typical reasons that a check may be rejected include the following: Your check did not meet the requirements outlined above in FAQ, “What type of checks can I deposit?” Your check was not endorsed properly....

When will my mobile check deposit funds be available?

Funds are generally available the next business day after the date of your deposit, provided no hold is placed and the deposit is not rejected. The date of your deposit is determined by when you make your mobile check deposit: If you successfully upload a deposit to...