Advanced ACH Reporting

Business Internet Banking ACH Reporting service now includes Notification of Change (NOC) alerts. The NOC provides company users with a view of any inaccurate details which may prevent a transaction from being completed. By accessing My Cash Manager, users can then update records containing incorrect information, allowing future ACH transactions to process without delay.

NOC Process

Notices of Change could originate from a:

  • One-time ACH transaction
  • Template-based ACH Transaction
  • Transaction included in an ACH file uploaded to My Cash Manager

An NOC is sent from a Receiving Depository Financial Organization (RDFI) to an Origination Depository Financial Organization (ODFI), informing you if there is a detail record in an ACH transaction with inaccurate/out of date information which must be updated:

  • ABA of the bank
  • Account number of the recipient
  • Name of the recipient
  • Account type indicated in the transaction (checking/saving).
  • Individual identification number for the recipients
  • An addenda record was formatted incorrectly or unclear

Viewing an NOC

Company users can search and view all reported NOCs for a specific date or date range by clicking Reports > Notices of Change. Keep in mind, the company user’s role and entitlements determine their access to view an NOC.

Applying changes from an NOC

Company users can apply changes one of two ways:

  • NOC page
  • Click on the template name link in the Templates Impacted column. Once complete, the user is taken to Verify Template page to save changes and complete the task.


  • Template Detail pages
  • A company user clicks the Apply NOC link in order to access the ACH Send Money Setup – Verification or ACH Collect Money Setup verification page where they can save changes to complete the task.

If you have questions regarding ACH Reporting or prefer to speak to a Business Internet Specialist to help guide you through this enhancement, call 1-888-692-2654.

Click here to read the My Cash Manager (Business Internet Banking) Online Service Agreement & Terms & Conditions

“We’re a second generation pharmacy that knows the value of good neighbors and strong relationships. We’ve got a great partner in my bank; they help us run the store more efficiently and support some of our favorite organizations including League for Crippled Children, Frostburg State University and the Shriners.”

Bob Martin
Potomac Valley Pharmacy


Transfers and withdrawals from certain types of accounts to another account or to third parties by pre-authorized, automatic, telephone, computer transfers, check, draft, or similar order to third parties is limited to six (6) per month or statement cycle. Fees may apply. Please ask for details or a copy of the current fee schedule by contacting Customer Care Center at 1-888-692-2654.

Frequently Asked Questions

Give us a call at 1-888-692-2654 to talk to a Customer Service Center representative.

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