My bank is…
here for our community.
Here to help…
You can call your local office; call (888) 692-2654 or contact us for support.
Providing Relief & Support
Our staff have been working day and night to reach out to support our customers. If you need help, we’re here for you:
- Mortgage Payment Relief
- Personal & Auto Loan Relief
- Business Loan Payment Relief
- SBA PPP Loan Needs
- Wealth & Investment Support
- Business Contingency Planning Support Tools & Information
- Financial Education Tools
- Setup & Use Our Digital Banking Tools
- Setup Contactless Payments
- Also, be sure to ask for eReceipts when making a deposit or withdraw in the drive-up
Health Savings & Benefits
We’re providing ALL customers with temporary NO COST pharmacy, vision and hearing savings and identity theft protection benefits, if you aren’t already receiving these benefits in your YouFirst checking account with First United.
Banzai Junior
Designed for kids aged 8 to 12, Banzai Junior uses the storyline of a summer lemonade stand and the goal of a new bike—or hoverboard for the financially daring—to teach concepts like interest and fees, envelope budgeting, and discretionary income. This course also weaves in activities like quizzes and counting currency.
Banzai Teen
Created for users aged 13-18, Banzai Teen gives teens the opportunity to work through real-life financial problems in a safe environment. Throughout the course, the user's goal is to save enough money to register at Vanderbilt Community College, but unforeseen challenges and quirky scenarios makes reaching that goal not-so-straightforward—just like real life!
Banzai Plus
Designed for users 16 and up, Banzai Plus calls for users to embrace adult-sized obstacles and learn about concepts from paying off debt to credit scores. Like all Banzai courses, Plus shows users how to spend their money on what matters most and how decisions have far-reaching consequences.
Prescriptions, Eye and Hearing Care
Save On Local Pharmacy Prescriptions
How to Use Your Health Savings Card
Print & Present Your Card
Present your printed Health Savings card (or the screenshot on your mobile phone) to your local pharmacist at a participating pharmacy. There are no forms to fill out, receipts to send in, or deductibles to pay. Your savings are at the point of purchase.
Whole Household Use
Anyone in the household can use the card or individuals in a household may have their own card, simply by printing their own card.
Not an Insurance Card
The card cannot be used in conjunction with insurance or other discounts, but rather one or the other (whichever provides the greater discount).
Find Participating Pharmacies
Find participating pharmacies in your area or across the U.S. by using our Health Provider Search found at the link below.
Helping You Save On Mail-Order Prescriptions
Our mail-order pharmacy program provides material savings on name-brand or generic maintenance medication and has prescriptions delivered right to your home. This service provides a convenient, cost-efficient and safe way to purchase a 30-90 day supply of maintenance drugs at reduced prices.
Simply call toll-free at 888-479-2000 and select option 0.
A Customer Care Representative will assist you 24/7.
The Health Savings card is not needed for mail-order pharmacy.
Save on Eye & Hearing Care
Get discounts on frames, lenses, eye exams, contact lenses and LASIK surgeries at participating providers.
Receive discounts on contact lenses by calling 1-800-CONTACTS and mentioning the code “Outlook Vision.” Many vision insurance plans cover either glasses or contacts once per year. You may use your vision insurance for one and your Health Savings card for the other.
Save up to 15% on over 70 models of hearing aids through a nationwide network of hearing care offices. Purchases are backed by the Belcare Member Satisfaction Program, which includes free hearing aid inspections, cleanings and adjustments.
Schedule
Present Your Card
Find Providers
Find Providers
More Details
To learn more details about Personal Identity Theft Benefit, including what’s covered and how to obtain your reimbursement, view the Guide to Benefits.
Contact a Benefits Administrator
After reviewing the Guide to Benefit, if you’re eligible for reimbursement, contact the benefit administrator and we will then assist you through the necessary steps.
What We’re Doing…
We’ve reached out to all our older and at risk customers to offer assistance. We’re checking in to make sure they’re safe and well. We’re doing the same for our local, community businesses.
We’ve moved to a strict limited lobby experience to keep our staff and community safe, while also enhancing our cleaning efforts in the offices around the drive-up tools.
We offer remote banking options, mobile banking tools, advanced function ATMs and can help customers remotely by phone and chat as needed.
Safe & Secure
Your funds are safe and secure and covered by the FDIC.
Safety Tips
Keep your finances safe by following best practices when it comes to digital interactions with others. Fraud is on the rise.
News & Updates
Marissa Murphy to Spearhead Information Security and Disaster Recovery
Jason Rush, Senior Vice President and Chief Operating Officer at First United Bank & Trust, is pleased to announce the promotion of Marissa Murphy to Information Security and Disaster Recovery Officer. In this role, Marissa will be spearheading the corporation’s...
First United’s Phil Rodeheaver and Eric Goff receive CAFP designations
Jason Rush, Senior Vice President and Chief Operating Officer at First United Bank & Trust, is proud to announce that Phil Rodeheaver and Eric Goff recently passed the Certified Anti-Money Laundering and Fraud Professional exam and can now proudly display their...
Encourage Savings Young to Start Good Habits
The future of the American economy is not certain.
