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3 ways to handle negative feedback

3 ways to handle negative feedback

Feedback, both positive and negative, gives you the chance to connect with consumers and create a conversation. By replying with a response that shows you appreciate their assessment, you’ll stand a better chance of getting return customers.

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Changing Shoes & Changing Lives

Changing Shoes & Changing Lives

Check out the cover story about our associate's experience in the recent Maryland Banker magazine. [download id="68"] Carissa L. Rodeheaver, president and chief financial officer of First United Bank stated, “The Soles 4 Souls mission was a gratifying and...

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Many employees cavalier about password security

Many employees cavalier about password security

The Internet has opened up many opportunities for consumers and businesses large and small. At one time, the only way workers could “check in” at their workplace was by actually being on site. Thanks to the web, however, millions of employees are able to work from the comfort of home, freeing up their schedules and reducing overhead costs for employers.

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Why you may want to replace your business’ roof

Why you may want to replace your business’ roof

Among the costliest sources of damage in the winter is wet snow that can pile up on rooftops. According to the Insurance Information Institute, roof cave-ins contribute to winter weather being the third-largest cause of insured catastrophe losses, averaging $1.2 billion per year in the past two decades.

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