Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to First United so you can use it for Zelle. Once customer support moves your email address or U.S. mobile phone number, it will be connected to your First United account, so you can start sending and receiving money with Zelle. Please contact our Customer Care Center call toll-free at 1-888-692-2654 so we can attempt to assist you further.

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