Personal Finance includes a direct support system called “Zendesk”, allowing you to submit questions and request assistance from an MX Analyst. Simply click on the “help” icon from the top menu and choose the “Request Support” button.
Enter a full description of your question, and any steps to recreate, then click submit. You will receive a confirmation message, then an auto-resonse email acknowledgement from “moneydesktop” (support@moneydesktop.zendesk.com)
Once an MX analyst has been assigned, they will correspond directly with you directly through the duration of the issue or question.