It is a best practice to never give out personal information in response to an unsolicited call or email. There are fraudsters who will use our public information to try to attain personal information from you.
Unless you initiate the contact or we are completing an application for you, First United will NEVER request your personal information (e.g., account number, Social Security number or mother’s maiden name) through email, U.S. mail or phone.
Various types of information will be requested by First United to identify you on the phone; however, we will NOT request your online banking passcode. This should be kept safe and secure by you and not written or shared with anyone.
First United will never send an email requesting that you click on a hyperlink and enter your login credentials or personal information. If you receive this type of email, please forward it firstname.lastname@example.org.