Keeping your money safe.
At First United Bank & Trust, we hold the security of your confidential information in the highest regard. We take measures to ensure your non-public data is secure and cannot be compromised. This means working with you, keeping you up to date on the many different types of scams.
What you can do to help
Following these helpful steps can further protect your account and ensure safety in your digital banking journey.
Be sure to slow down, ask yourself questions and…
- think twice before clicking links, downloading attachments or replying to texts regarding your account information.
- never give out personal information in response to an unsolicited call or email.
- use strong passwords.
- set up Mobile or Internet Banking account alerts.
- use firewall software to protect your computer.
- update your operating system – check the Windows Update center on your PC to see available updates.
- run the latest browser technology. Click on your preferred browser to find the latest version: Edge | Firefox | Chrome
- exercise caution when posting information on social media.
Banks don’t do that!
First United Bank & Trust will NEVER…
- request your personal information (e.g., account number, Social Security number or mother’s maiden name) through email, U.S. mail, text or phone unless you initiate the contact or we are completing an application for you.
- request your online banking passcode – this should be kept safe and secure by you and not written or shared with anyone.
- send an email or text requesting that you click on a hyperlink to enter your login credentials or personal information.
If you have received an unusual email, phone call or text from First United Bank & Trust, such as a request for personal login or password information – question it! Then take immediate action in one of these ways:
- contact our Customer Service Center at 1-888-692-2654
- forward suspicious emails to: email@example.com
- ABA Incident Response: Russian Invasion of Ukraine
- ABA Cybersecurity Resources
- CISA Cyber Services & Tools
- Computer Security article FROM THE FTC
- C.L.I.C.K.S. Initiative from the MD Attorney General
- Protecting yourself from ID Theft from the MD Attorney General
- Identity Theft resources from the FDIC
- Recovering from identity theft? Use this interactive guide from the FTC to help you during the process.
What Matters Most Podcast Episodes Related to Security
Avoid Financial Fraud and Identity Theft
Criminals are constantly inventing new ways to obtain personal information. Increasing your awareness of their tactics, protecting your personal information, and monitoring your financial accounts and credit report are effective steps to avoiding fraud.
Can You Spot a Phishing Scam?
Online scams aren’t so scary when you know what to look for. And at First United, we’re committed to helping you spot them as an extra layer of protection for your account.
Newest Phishing Scheme
Scammers have their sights aimed straight at you. That’s right – the money transfer service has quickly become the preferred method of thieves everywhere looking for instant gratification.
Phone Scams on the Rise
Every day, fraudsters are increasing their efforts to acquire account information. At First United, we have a strong commitment to keeping your personal information secure.
Follow These 6 Cyber Security Tips to Protect Yourself Online
All of us use the internet for pretty much everything we do today, and more of our devices and appliances are connected to the internet than ever before. That’s a lot of data that needs to be protected — and a lot of data that could potentially be vulnerable to hackers. To protect your data online, start by following these tips.
CISA Launches New Site for Ransomware Resources
CISA last week launched a new website to help organizations reduce their risk of ransomware incidents by maintaining a central location for resources and alerts.
SolarWinds Vulnerabilities Update
It has been widely reported that SolarWinds Orion systems have identified vulnerabilities disclosed on Sunday, Dec. 13. These vulnerabilities exploit update mechanisms of the SolarWinds system in order to distribute malware to SolarWinds’ clients. Click to read the response from First United.
Online Dating Scams
Online dating scams are becoming more and more prevalent and can play with your emotions to target your wallet. Review the helpful infographic below from the ABA to see best practices to avoid this type of scam.
Cyber Securing Your Home
The SANS Institute has released a really helpful Home Cyber Security poster with tips on ensuring your home and home network are as secure as possible.
CISA Cyber Essentials Toolkit
The Cysbersecurity & Infrastructure Security Agency (CISA) launched a toolkit! The toolkit contains modules which break down Cyber Essentials into bite-sized actions. Each module is will aid IT and C-suite leadership work toward full implementation of each Cyber...