We want to help keep you and your money safe.

 

At First United we hold the security of your confidential information in the highest regard. We make every effort to ensure that your non-public data is secure and that your information will not be compromised.

However, there are steps you can take to help protect yourself against the potential threats that we all face, every day, online. By following a handful of simple, common-sense steps, you can help ensure that you are safe in your journeys on the Internet:

  • Be sure that you are running the latest browser technology. You can find the latest versions of these browsers here: Edge | Firefox | Chrome
  • Be sure that your operating system is current; you can check the Windows Update center on your PC to see available updates.
  • Use strong passwords for your various logins.
  • Use a firewall to protect your computer.
  • Set up Mobile or Internet Banking account alerts.
  • Exercise caution when posting information on social media.

Looking for information about current security topics? Check out our Security Briefs. We are committed to informing you of topics that may impact your online security, but please remember this information is not all inclusive. You should take time to check for alerts and information from your hardware and software providers. These are general briefs for informational purposes only. For further assistance with any of these suggestions, please contact your computer support personnel.

What Matters Most Podcast Episodes Related to Security

Security Tips to Remember

  • It is a best practice to never give out personal information in response to an unsolicited call or email. There are fraudsters who will use our public information to try to attain personal information from you.
  • Unless you initiate the contact or we are completing an application for you, First United will NEVER request your personal information (e.g., account number, Social Security number or mother’s maiden name) through email, U.S. mail, text or phone.
  • Various types of information will be requested by First United to identify you on the phone; however, we will NOT request your online banking passcode. This should be kept safe and secure by you and not written or shared with anyone.
  • First United will never send an email or text requesting that you click on a hyperlink and enter your login credentials or personal information. If you receive this type of email or text, please forward it abuse@mybank.com or contact our Customer Service Center at 1-888-692-2654.
  • Always remember, it is a best practice to verify any suspicious emails by calling the supposed sender (at a phone number) before following any email requesting information or financial transactions (such as wire transfers), and to not visit un-trusted websites or follow links provided by unknown or un-trusted sources that may be included in those same emails.

EMAIL ABUSE?

Do you believe you’ve received an abusive email…one which is fraudulent or a phishing attempt to steal your personal information?

If so, forward those emails to abuse@mybank.com and we will investigate the email further in hopes that we may be able to identify and stop some of these scams from happening in the future! We can all work together to help improve our security online.

Need more?

For more information, try these helpful links:

Security Articles from the Blog

Avoid Financial Fraud and Identity Theft

Avoid Financial Fraud and Identity Theft

Criminals are constantly inventing new ways to obtain personal information. Increasing your awareness of their tactics, protecting your personal information, and monitoring your financial accounts and credit report are effective steps to avoiding fraud.

Can You Spot a Phishing Scam?

Can You Spot a Phishing Scam?

Online scams aren’t so scary when you know what to look for. And at First United, we’re committed to helping you spot them as an extra layer of protection for your account.

Newest Phishing Scheme

Newest Phishing Scheme

Scammers have their sights aimed straight at you. That’s right – the money transfer service has quickly become the preferred method of thieves everywhere looking for instant gratification.

Phone Scams on the Rise

Phone Scams on the Rise

Every day, fraudsters are increasing their efforts to acquire account information. At First United, we have a strong commitment to keeping your personal information secure.

Follow These 6 Cyber Security Tips to Protect Yourself Online

Follow These 6 Cyber Security Tips to Protect Yourself Online

All of us use the internet for pretty much everything we do today, and more of our devices and appliances are connected to the internet than ever before. That’s a lot of data that needs to be protected — and a lot of data that could potentially be vulnerable to hackers. To protect your data online, start by following these tips.

SolarWinds Vulnerabilities Update

SolarWinds Vulnerabilities Update

It has been widely reported that SolarWinds Orion systems have identified vulnerabilities disclosed on Sunday, Dec. 13. These vulnerabilities exploit update mechanisms of the SolarWinds system in order to distribute malware to SolarWinds’ clients. Click to read the response from First United.

Online Dating Scams

Online Dating Scams

Online dating scams are becoming more and more prevalent and can play with your emotions to target your wallet. Review the helpful infographic below from the ABA to see best practices to avoid this type of scam.

Cyber Securing Your Home

Cyber Securing Your Home

The SANS Institute has released a really helpful Home Cyber Security poster with tips on ensuring your home and home network are as secure as possible.

CISA Cyber Essentials Toolkit

CISA Cyber Essentials Toolkit

The Cysbersecurity & Infrastructure Security Agency (CISA) launched a toolkit! The toolkit contains modules which break down Cyber Essentials into bite-sized actions. Each module is will aid IT and C-suite leadership work toward full implementation of each Cyber...