A Mobile Banking Passcode, also known as a PIN, is an optional security feature offered only through Mobile Banking. Instead of having to enter your User ID and password at each login, you can choose to create a “PIN” to quickly authenticate and access your account information. This is not a required feature. Users would have to disable Face/Touch ID recognition if the Passcode option is preferred. Passcode will only work on iPhone and Android phones and is not supported for iPad or tablets. Passcodes can be enabled through your “Settings.” If you forget your Passcode/PIN, you can login to Mobile Banking using your username and password.
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