We want to help keep you and your money safe.

 

At First United we hold the security of your confidential information in the highest regard. We make every effort to ensure that your non-public data is secure and that your information will not be compromised.

However, there are steps you can take to help protect yourself against the potential threats that we all face, every day, online. By following a handful of simple, common-sense steps, you can help ensure that you are safe in your journeys on the Internet:

  • Be sure that you are running the latest browser technology. You can find the latest versions of these browsers here: Internet Explorer | Firefox | Chrome
  • Be sure that your operating system is current; you can check the Windows Update center on your PC to see available updates.
  • Use strong passwords for your various logins.
  • Use a firewall to protect your computer.
  • Set up Mobile or Internet Banking account alerts.
  • Exercise caution when posting information on social media.

Looking for information about current security topics? Check out our Security Briefs. We are committed to informing you of topics that may impact your online security, but please remember this information is not all inclusive. You should take time to check for alerts and information from your hardware and software providers. These are general briefs for informational purposes only. For further assistance with any of these suggestions, please contact your computer support personnel.

What Matters Most Podcast Episodes Related to Security

Security Tips to Remember

  • It is a best practice to never give out personal information in response to an unsolicited call or email. There are fraudsters who will use our public information to try to attain personal information from you.
  • Unless you initiate the contact or we are completing an application for you, First United will NEVER request your personal information (e.g., account number, Social Security number or mother’s maiden name) through email, U.S. mail, text or phone.
  • Various types of information will be requested by First United to identify you on the phone; however, we will NOT request your online banking passcode. This should be kept safe and secure by you and not written or shared with anyone.
  • First United will never send an email or text requesting that you click on a hyperlink and enter your login credentials or personal information. If you receive this type of email or text, please forward it abuse@mybank.com or contact our Customer Service Center at 1-888-692-2654.
  • Always remember, it is a best practice to verify any suspicious emails by calling the supposed sender (at a phone number) before following any email requesting information or financial transactions (such as wire transfers), and to not visit un-trusted websites or follow links provided by unknown or un-trusted sources that may be included in those same emails.

EMAIL ABUSE?

Do you believe you’ve received an abusive email…one which is fraudulent or a phishing attempt to steal your personal information?

If so, forward those emails to abuse@mybank.com and we will investigate the email further in hopes that we may be able to identify and stop some of these scams from happening in the future! We can all work together to help improve our security online.

Need more?

For more information, try these helpful links:

Security Articles from the Blog

Jennifer Kreighbaum Earns the CAFP Designation

Jennifer Kreighbaum Earns the CAFP Designation

Congratulations to Jennifer Kreighbaum, Assistant Compliance Officer & Community Reinvestment Officer, on earning the Certified Anti-Money Laundering and Fraud Professional (CAFP) designation! This designation demonstrates a person’s ability to assess,...

Staying Safe from Tax Scams

Staying Safe from Tax Scams

As people seek to file their tax returns this year, cybercriminals will be busy trying to take advantage of this with a variety of scams. Citizens may learn they are victims only after having a legitimate tax return rejected because scammers already fraudulently filed...

Money Mule Awareness Resource for Consumers from the ABA

Money Mule Awareness Resource for Consumers from the ABA

The FBI last month released an informational booklet to raise consumers’ awareness of money mule scams, how they may be recruited to serve as mules, and the possible consequences should they be involved in such a scam. The booklet, Money Mule Awareness, identifies...

Extortion Scam Alert

Extortion Scam Alert

Maryland Attorney General Brian E. Frosh is warning consumers of an increase in reports of extortion scams, in which thieves are using email to threaten victims into paying a ransom to prevent certain personal information from being circulated online.

REDUCE YOUR RISK OF CHECK FRAUD

REDUCE YOUR RISK OF CHECK FRAUD

It is widely believed that businesses are the primary targets of check fraud professionals – especially by organized rings of criminals. As far as counterfeiting and alteration, payroll checks appear to be a favorite although all forms of business checks are targets...

FBI Warns of NEW Malware Threat

FBI Warns of NEW Malware Threat

The Federal Bureau of Investigation (FBI) is warning that a new malware threat has rapidly infected more than half-a-million consumer devices. The FBI and security firms are urging home Internet users to reboot routers and network-attached storage devices made by a...

Mobile Deposit Scams

Mobile Deposit Scams

Scammers are using a multi-pronged approach involving social engineering and legitimate mobile banking apps to leave victims holding the bag when it comes to pilfering funds. It works like this: someone approaches the victim-to-be via social media or other contact...

The Equifax Data Breach: What We Know

The Equifax Data Breach: What We Know

Who is Equifax?  Equifax is a credit bureau, not a bank. - Equifax is one of three major credit reporting agencies and handles the data of 820 million consumers and more than 91 million businesses worldwide. On Sept. 7, Equifax announced that the records...

The Equifax Data Breach: What to Do

The Equifax Data Breach: What to Do

September 8, 2017 by Seena Gressin, Attorney, Division of Consumer & Business Education, FTC If you have a credit report, there’s a good chance that you’re one of the 143 million American consumers whose sensitive personal information was exposed in a...

FDIC Consumer News – 10 Scams

FDIC Consumer News – 10 Scams

Scammers are always trying to find the best way to part you from your money. Being informed and diligent is key. Attached is a publication from the Federal Deposit Insurance Corporation (FDIC) with ten of the popular scams currently being used. FDIC Consumer News - 10...

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