We want to help keep you and your money safe.
At First United we hold the security of your confidential information in the highest regard. We make every effort to ensure that your non-public data is secure and that your information will not be compromised.
However, there are steps you can take to help protect yourself against the potential threats that we all face, every day, online. By following a handful of simple, common-sense steps, you can help ensure that you are safe in your journeys on the Internet:
- Be sure that you are running the latest browser technology. You can find the latest versions of these browsers here: Internet Explorer | Firefox | Chrome
- Be sure that your operating system is current; you can check the Windows Update center on your PC to see available updates.
- Use strong passwords for your various logins.
- Use a firewall to protect your computer.
- Set up Mobile or Internet Banking account alerts.
- Exercise caution when posting information on social media.
Looking for information about current security topics? Check out our Security Briefs. We are committed to informing you of topics that may impact your online security, but please remember this information is not all inclusive. You should take time to check for alerts and information from your hardware and software providers. These are general briefs for informational purposes only. For further assistance with any of these suggestions, please contact your computer support personnel.
Security Tips to Remember
- It is a best practice to never give out personal information in response to an unsolicited call or email. There are fraudsters who will use our public information to try to attain personal information from you.
- Unless you initiate the contact or we are completing an application for you, First United will NEVER request your personal information (e.g., account number, Social Security number or mother’s maiden name) through email, U.S. mail, text or phone.
- Various types of information will be requested by First United to identify you on the phone; however, we will NOT request your online banking passcode. This should be kept safe and secure by you and not written or shared with anyone.
- First United will never send an email or text requesting that you click on a hyperlink and enter your login credentials or personal information. If you receive this type of email or text, please forward it firstname.lastname@example.org or contact our Customer Service Center at 1-888-692-2654.
- Always remember, it is a best practice to verify any suspicious emails by calling the supposed sender (at a phone number) before following any email requesting information or financial transactions (such as wire transfers), and to not visit un-trusted websites or follow links provided by unknown or un-trusted sources that may be included in those same emails.
For more information, try these helpful links:
- Protect yourself online with these ABA tips!
- CISA Cyber Essentials Toolkit
- Computer Security article FROM THE FTC
- C.L.I.C.K.S. Initiative from the MD Attorney General
- Protecting yourself from ID Theft from the MD Attorney General
- Identity Theft resources from the FDIC
- Recovering from identity theft? Use this interactive guide from the FTC to help you during the process.
Do you believe you’ve received an abusive email…one which is fraudulent or a phishing attempt to steal your personal information?
If so, forward those emails to email@example.com and we will investigate the email further in hopes that we may be able to identify and stop some of these scams from happening in the future! We can all work together to help improve our security online.
Recent Security Articles
In this week’s episode, Joyce Flinn, Vice President, Information Security & Disaster Recovery Officer at First United joins us to discuss best practices to staying safe and secure from cyber threats during the pandemic, when security threats have risen fourfold.
Digital fraudsters have developed COVID-related scams to take advantage of consumers during this very challenging time. Be cautious and follow these tips to keep yourself and your finances safe and secure.
The FBI last month released an informational booklet to raise consumers’ awareness of money mule scams, how they may be recruited to serve as mules, and the possible consequences should they be involved in such a scam. The booklet, Money Mule Awareness, identifies...
Maryland Attorney General Brian E. Frosh is warning consumers of an increase in reports of extortion scams, in which thieves are using email to threaten victims into paying a ransom to prevent certain personal information from being circulated online.
It is widely believed that businesses are the primary targets of check fraud professionals – especially by organized rings of criminals. As far as counterfeiting and alteration, payroll checks appear to be a favorite although all forms of business checks are targets...
The Federal Bureau of Investigation (FBI) is warning that a new malware threat has rapidly infected more than half-a-million consumer devices. The FBI and security firms are urging home Internet users to reboot routers and network-attached storage devices made by a...
Scammers are using a multi-pronged approach involving social engineering and legitimate mobile banking apps to leave victims holding the bag when it comes to pilfering funds. It works like this: someone approaches the victim-to-be via social media or other contact...
Who is Equifax? Equifax is a credit bureau, not a bank. - Equifax is one of three major credit reporting agencies and handles the data of 820 million consumers and more than 91 million businesses worldwide. On Sept. 7, Equifax announced that the records...
September 8, 2017 by Seena Gressin, Attorney, Division of Consumer & Business Education, FTC If you have a credit report, there’s a good chance that you’re one of the 143 million American consumers whose sensitive personal information was exposed in a...
Scammers are always trying to find the best way to part you from your money. Being informed and diligent is key. Attached is a publication from the Federal Deposit Insurance Corporation (FDIC) with ten of the popular scams currently being used. FDIC Consumer News - 10...
Security Tips to Remember It is a best practice to never give out personal information in response to an unsolicited call or email. There are fraudsters who will use our public information to try to attain personal information from you. Unless you initiate the contact...
Each year, consumers and businesses fall victim to all kinds of cybercrimes ranging from ID theft to skimming to computer hacking. The latest scam used by criminals is referred to as “number spoofing”. This is illegal. The criminal clones a phone number and makes...